Deos Support Project
The project captures the effort expended to support Deos software re-use within the community. It covers such aspects as ad hoc technical support, Quality Assurance activities, and Change Control Board.
Description
The Deos team is organized and executed as a small, self-contained business. Just like any other business, we rely on a mix of customer and investor funds to finance our activities. Unlike a typical business however, the Deos team is not allowed to make a profit, i.e. charge above cost for services. This leaves us short funds needed to sustain required activities such as:
- software quality assurance
- change control board
- marketing
- investing in improvements customers demand but will rarely pay for
- removing product defects
- system administration
- new hire and summer intern projects
The funding provided to this project is an attempt to enable at least some ability to perform the above activities.
News
- 2007-02-01 - Project page established.
Usage Notes
Use this charge code to cover activities not directly related to a particular customer but related to the activities listed in the description section above.
You may also use this charge code temporarily to cover a customer technical support call. If the effort to resolve the customer's issue will exceed 8 hours, you must get a charge code from the customer. You should then use the customer provided charge code to complete the technical support activity.
If a customer wishes to convene a CCB or SQA for their project, you should use the charge code related to that project.
Tasks
Budget data as of 2007-04-24.
Initial Budget: $701,675
YTD: $118,237
Current ETC: $583,438
Current EAC: $701,675
- There are no milestones for this project.
Note: Unless noted otherwise, all estimates below are in terms of effort hours.
Level of Effort Support
| Task | Assignee | Risk | Original Estimate | Current Estimate | Elapsed | Remaining |
|---|---|---|---|---|---|---|
| Provide Technical support to ad hoc Deos customers | Deos Team | resource availability | 5525 | 5525 | 931 | 4594 |
| Totals | 5525 | 5525 | 931 | 4594 | ||
Timesite Administrivia
See Timesite_Codes
