Deos SoundConnect Teleconference Dial-in Howto
This service has been discontinued. Last day is between 5/10 and 5/15 2020.
Overview
This document describes how to use the Deos Product Line SoundConnect teleconference dial-in number.
NOTE: The preferred teleconference service is now Google Meet which should be used for ALL meetings (internal and external). See GSuite#Teleconferences.
Quick Reference
Public Information
Dial-in: 877-722-1471
Guest Passcode: 44-8680-4725#
Program Specific Security Codes
| Customer | Code |
|---|---|
| Avionyx | 2846 |
| Burnside | 2876 |
| Connors | 2666 |
| Crucible | 2782 |
| DesertEagle | 3773 |
| Dosa | 3672 |
| Durants3 | 3872 |
| ESG | 5337 |
| Granite | 4726 |
| Harrys | 4277 |
| Hildegard | 4453 |
| Hosmer | 4676 |
| Louie | 5684 |
| Savianos2 | 7284 |
| Skyline | 7595 |
| Surcouf | 7872 |
| Yellowhammer | 9355 |
Private Information
Host Passcode: 93-4154-8857
DDC-I Security Code: 3324
The Procedure
The system is reservation-less (i.e., you do not need to use the web interface). Consequently, "no one" at DDC-I uses the web interface to setup a call. We'll follow suit for a while, but may need to change this policy if multiple team members wish to use the number at the same time (i.e., how do you know it is "free"). Here are the steps to setup a call:
- Send out an invite with the following information:
- Dial-in: 877-722-1471
- Conference code: 44-8680-4725#
- Security Code: <program specific code>
- At least five minutes before the meeting (I'm not kidding):
- dial-in using the dial-in number
- Enter the host passcode
- Enter the program specific security code
Security Note: Until you dial-in as host with the security code, no one will be connected. Once connected as host, anyone "on-hold" will be prompted to enter the security code. If they don't (they get two tries), they will not be allowed in. The security code is to prevent un-identified lurkers as well as people dialing in "early" and hearing a meeting that is running long (e.g., Airbus hearing the end of a Boeing meeting). The security codes are not "special", to get a new security code simply choose your favorite unique 4-digit number. What ever number you choose has to be communicated to all parties on the call so I don't recommend using a number should be private (e.g. your ATM PIN would not be a good number).
Telephone Keypad Commands
| Command | Description |
|---|---|
| *0 | Operator assistance – conference |
| 00 | Operator assistance – individual |
| *1 | Dial-out to a participant - leader only |
| *2 | Begin/end conference record – leader only |
| #2 | Leave and join a new conference |
| *3 | Change entry/exit method (recorded names, tones, silence) – leader only |
| *4 | Private roll call |
| *5 / #5 | Mute/unmute all lines except leader's – leader only |
| *6 / *6 OR *6 / #6 |
Mute/unmute your own line |
| *7 / #7 | Lock/unlock conference (including operator) – leader only |
| *8 | Allow/disallow conference continuation – leader only |
| *9 | Start/join sub-conferencing |
| 11 | Third-party conference start – bypass hold music to start call as leader |
| *51 / #51 | Lecture mode on/off – leader only |
| *60 / #60 | Music on hold off/on |
| #64 | Return to leader account menu |
| *93 | Disconnect all lines except leader’s – leader only |
| *# | Private participant count |
| ** | List available keypad commands |
